Job Summary
- Type: full-time
- Location: Harare
- Category: Restaurant Management
- Closing Date: 2026-07-22
Key Responsibilities
- Running a full Hungry Lion branch – people, product, and performance.
- Building and managing staff schedules so the right people are on the floor at the right time – no more, no less.
- Ordering stock, checking deliveries, and making sure nothing runs out mid-shift and nothing goes to waste.
- Counting, reconciling, and banking cash every single day.
- Hitting targets on speed, quality, and waste without being told to.
- Handling customer issues directly and setting the standard others follow.
Requirements
- O’Levels.
- At least 2 years of managing a team in a QSR or fast food environment.
- Proven experience with cash management, daily banking, and till reconciliation.
- Hands-on experience with stock control.
- Experience managing staff rosters and adjusting schedules when the floor demands it.
- Someone your previous team would describe as firm but fair.
- Comfortable working weekends, evenings, and public holidays.
- Able to get to your store reliably.
How to Apply
About the Company
Hungry Lion is a South African fast food restaurant chain established in 1997, known for serving fried chicken. Since its founding, the company has expanded its operations to several countries in Southern Africa, including South Africa, Zambia, Namibia, Botswana, Lesotho, Eswatini, Angola, Zimbabwe and Mauritius.
Frequently Asked Questions
What are the typical qualifications and experience required for a Branch Manager role at Hungry Lion in Zimbabwe?
Employers generally look for a relevant diploma or degree in Hospitality Management, Business Administration, or a related field. Significant prior experience in fast-food or restaurant management, including supervisory roles, is also crucial.
What are the core day-to-day responsibilities of a Hungry Lion Branch Manager in Zimbabwe?
You will oversee daily operations, including staff management, inventory control, customer service, and ensuring compliance with health and safety standards. This also involves meeting sales targets and maintaining brand standards in a busy restaurant environment.
What is the typical work culture and what are the expectations for a Branch Manager in the Zimbabwean fast-food sector?
The culture often emphasizes hard work, resilience, and strong leadership to motivate teams amidst varying economic conditions. Expect long hours, including weekends and public holidays, with a focus on problem-solving and operational efficiency.
What are the typical career progression paths for a successful Branch Manager at a fast-food chain like Hungry Lion in Zimbabwe?
Successful Branch Managers can often advance to Area Manager, Operations Manager, or even Regional Manager roles within the company or other restaurant groups. There are also opportunities to transition into corporate training or HR positions focusing on restaurant operations.
What kind of typical benefits can a Branch Manager expect in the Zimbabwean restaurant industry?
Common benefits often include statutory annual leave, sick leave, and possibly a basic medical aid plan or allowances. Some employers may offer provident fund contributions, and performance-based bonuses are also typical.
What should a job seeker in Zimbabwe focus on when applying for a Branch Manager position in the fast-food industry?
Highlight your leadership skills, proven track record in meeting sales targets, and experience in managing diverse teams. Emphasize your ability to thrive in a fast-paced environment and demonstrate a strong understanding of customer service excellence.
