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5 days ago
DISCOVER WHAT’S POSSIBLE
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality
- Closing Date: 2026-07-28
Key Responsibilities
- Support the Casino Manager in leading and managing the casino team.
- Ensure compliance with all gaming regulations and company policies.
- Deliver genuine and outstanding customer service.
- Drive revenue growth by following and supporting the Casino Manager’s lead.
Requirements
- At least 1 year of casino operations experience.
- Previous shipboard experience.
- Strong knowledge of table operations.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced, dynamic environment.
How to Apply
Apply online: RCGCAREERS.COM
About the Company
Royal Caribbean Group, formerly known as Royal Caribbean Cruises Ltd., is a cruise holding company headquartered in Miami, Florida, United States and incorporated in Liberia. It is the world's second-largest cruise line operator, after Carnival Corporation & plc. As of September 2025, Royal Caribbean Group fully owns three cruise lines: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. It also holds a 50% stake in TUI Cruises, which operates Mein Schiff and Hapag-Lloyd Cruises, with the Group's global fleet consisting of 70 ships.
Frequently Asked Questions
What qualifications and experience are typically required for an Assistant Casino Manager role when applying from Zimbabwe?
Candidates often need a diploma or degree in Hospitality Management, Business Administration, or a related field, alongside significant experience in casino operations or high-volume hospitality environments. Demonstrating strong leadership skills and a proven track record in customer service and team supervision is crucial.
What are the common day-to-day responsibilities for an Assistant Casino Manager?
Daily tasks involve overseeing casino floor operations, managing staff shifts, ensuring compliance with gaming regulations, and resolving guest issues promptly. You would also be responsible for maintaining high service standards and contributing to a positive and secure environment.
What are the realistic career progression opportunities for an Assistant Casino Manager in the hospitality industry?
Successful Assistant Casino Managers can typically advance to roles such as Casino Manager, Director of Casino Operations, or other senior management positions within the hospitality sector. Specialised training and demonstrating exceptional leadership can open doors to broader opportunities.
What typical benefits can a job seeker expect for a managerial role like this in Zimbabwe?
Standard benefits generally include medical aid, pension contributions, and annual leave, in line with Zimbabwean labour laws and company policies. Some employers may offer additional perks such as life assurance or performance-based incentives.
How should a job seeker in Zimbabwe best apply, and what qualities do employers specifically look for in this role?
A strong application should feature a well-structured CV highlighting relevant casino or hospitality management experience and a tailored cover letter demonstrating leadership and customer service skills. Employers in Zimbabwe value professionalism, reliability, adaptability, and the ability to work effectively under pressure.
