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4 days ago
VACANCY – Admin Assistant – Hotel
Location: East Rand, Gauteng, South Africa
Job Type: Full-Time/On-site
ABOUT US:
Our hotel is situated in the East Rand offering quality accommodation, conferencing and
hospitality services. We are looking for a professional, organized and customer-focused
Administration Assistant who is ready to migrate to South Africa and join our front office
team.
Location: East Rand, Gauteng, South Africa
Job Type: Full-Time/On-site
ABOUT US:
Our hotel is situated in the East Rand offering quality accommodation, conferencing and
hospitality services. We are looking for a professional, organized and customer-focused
Administration Assistant who is ready to migrate to South Africa and join our front office
team.
Job Summary
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Administration
- Salary: A commensurate attractive remuneration in accordance with the Hotel’s Terms and Conditions of Service shall be provided.
- Closing Date: 2026-09-30
Key Responsibilities
- Provide general administrative support to the Hotel Manager and Front Office.
- Manage reception duties – answering phones, emails, and handling guest enquiries.
- Check-in / check-out assistance and reservations management.
- Data capturing, filing, and maintaining accurate guest and supplier records.
- Assist with invoicing, billing, petty cash reconciliation and stock sheets.
- Coordinate with housekeeping, kitchen and maintenance departments.
- Prepare daily reports, attendance registers and office correspondence.
- Ensure office supplies are ordered and maintained.
- Other duties as may be assigned by the Responsible Authority.
Requirements
- Degree/Diploma in Office Administration, Hospitality Management or related.
- Must have a work permit.
- 3 years’ experience as Admin Assistant / Receptionist, preferably in a hotel set up.
- Proficient in MS Office (Word, Excel, Outlook).
- Excellent communication skills in English – additional languages an advantage.
- Well-groomed, professional, punctual and able to work under pressure.
- Available to work shifts, weekends and public holidays.
Salary
A commensurate attractive remuneration in accordance with the Hotel’s Terms and Conditions of Service shall be provided.
How to Apply
Apply by email: info.cvs04@gmail.com
Frequently Asked Questions
What qualifications or education do I need to become an Admin Assistant at a hotel in Zimbabwe?
Most hotels require a minimum of five O-Level passes including English and Mathematics, with a Secretarial or Business Administration certificate from institutions like Polytechnic Colleges or commercial colleges being highly advantageous. Computer literacy in Microsoft Office and experience with hotel management software is increasingly expected by employers.
What are the typical day-to-day responsibilities of a Hotel Admin Assistant?
You will handle front desk coordination, manage guest check-in and check-out records, process bookings and reservations, maintain filing systems, and assist with payroll and staff scheduling. You may also liaise with suppliers, prepare reports for management, and support the hotel manager with operational tasks.
What is the work culture like for Admin Assistants in Zimbabwean hotels?
The hospitality sector in Zimbabwe values punctuality, professional appearance, and respectful communication with guests and colleagues. You should expect to work flexible hours including weekends and public holidays, as hotels operate continuously, and hierarchical respect for senior staff is important in most establishments.
What career progression opportunities exist from an Admin Assistant role in Zimbabwean hotels?
With experience and additional qualifications, you can advance to Front Office Manager, Operations Manager, or Hotel Administrator positions. Some professionals transition into specialised roles like Human Resources or Finance within the hospitality sector, or move to larger international hotel chains for broader opportunities.
What benefits are typically offered to Admin Assistants in Zimbabwean hotels?
Benefits vary significantly by employer but commonly include annual leave days as stipulated by the Labour Act, subsidised meals during shifts, and sometimes staff accommodation at larger establishments. Medical aid and pension contributions are more likely at international hotel chains or established local groups than at smaller independent hotels.
How should I apply for an Admin Assistant position at a hotel in Zimbabwe, and what do employers look for?
Submit a well-structured CV with a professional cover letter directly to the hotel's Human Resources department or through advertised channels in local newspapers and online job platforms. Employers prioritise candidates with strong communication skills, proven reliability, customer service orientation, and verifiable references from previous hospitality or administrative roles.
