Events Coordinator/Account Manager – CMG

WE’RE HIRING

Events Coordinator/Account Manager

We’re looking for a resilient, empathetic Events Coordinator/Accounts Manager to contribute to the growth of our company.

RESPONSIBILITIES

• Identify the client’s requirements and

expectations for each event.

• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order.
• Manage all social media accounts for all the events pages e.g.. Facebook. Instagram. Twitter and emails
• Manage all event operations (preparing venue, invitations etc.)
• Manage all event set-up. tear down, and follow­up processes.
• Plan event with attention to financial and time constraints
• Book venues, entertainers, photographers, and

schedule speakers, trophies or award plagues.

• Research vendors (catering, decorators,

musicians etc.) and choose the best combination of quality and cost

• Negotiate with vendors to achieve the most

favorable terms

• Conduct final inspections on the day of the

event to ensure everything adheres to the client’s standards.

• Oversee event happenings and act quickly to resolve problems
• Assess an event’s overall success and submit

findings.

• To assist in operations tasks when it’s deemed necessary
• Gather information on assigned clients (e.g., client needs and pricing plans)
• Contact clients to understand their requirements and work on a sales plan
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts
• Suggest company products/services that maximize client satisfaction
• Communicate product and pricing details clearly
• Coordinate with Sales Manager to create customized sales plans for key clients.
• Promote new products/services to existing customers
• Notifying customers of unforeseen delivery delays or other complications, and facilitating suitable interventions.
• Collaborating with the sales team to identify new sales leads and develop sales plans.
• Conducting sales research and identifying new sales

opportunities

 

Requirements

• Relevant experience in a similar field
• Great networking skills
• Neat well-groomed appearance
• Excellent written and verbal communication
• Tearn management and leadership skills.
• Ability to keep those costs within the allocated

budget

• Work well under pressure and commit to deadlines.
• Resourceful and emboldened by challenges
• Degree in Tourism and hospitality or related

qualification

• Social media management experience*Pro­

activeness

• A socially and professionally plugged in individual