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Organization Name: Doves. Job Title: Events Manager. Purpose of the Role: To strategically plan, coordinate, and oversee the execution of funeral services, memorials, and corporate events. The goal is to ensure seamless, respectful, and high-quality experiences that exceed customer expectations while driving business growth for Doves Funeral Services.
Key Responsibilities
- Manage all aspects of event delivery, from proposal development to on-site coordination.
- Prepare detailed event proposals including timelines, staffing, and budgets.
- Ensure strict adherence to service-level agreements (SLAs) and compliance documentation.
- Prospect, solicit, and secure new business to meet revenue targets.
- Liaise with clients to understand event objectives, budgets, and expectations.
- Provide empathetic guidance and emotional support to grieving families.
- Ensure timely resolution of client queries.
- Conduct post-event follow-ups to strengthen client relationships.
- Consolidate CAPEX and OPEX budgets for operational efficiency.
- Implement cost-saving strategies without compromising quality.
- Monitor and report weekly/monthly revenue gaps.
- Review and refine process flows to mitigate operational risks.
- Manage team performance, leave liability, and workforce discipline.
- Drive staff development initiatives aligned with SMART goals.
Requirements
- Degree in Business Studies, Marketing or any related field.
- Diploma in Marketing, Events Management, Hospitality, or related field.
- 2-3 years’ experience in sales, marketing, or events coordination.
- Proven track record in achieving sales targets and managing client relationships.
- Creative mindset with a keen eye for detail.
- Valid Class 2/4 driver’s licence.
- Project management
- Planning, Organising & Coordinating
- Problem-solving
- Strategic Thinking
- Multitasking
- Leadership acumen
- Deadline Driven
- Brand management
- Market research
- Collaboration
How to Apply
Hand deliver your CV to HR or send on email to [email protected] Deadline: 14:00 hours on Friday 06th of March 2026