Reporting to the Training Coordinator, the successful candidate will be responsible for maximizing utilization of Centre facilities and overseeing hospitality operations.
Key Responsibilities
- Implementing set business strategies to maximize utilization of the Centre facilities for maximum revenue generation.
- Monitoring and supervising the administration of conference/workshop bookings, restaurant operations and accommodation facilities.
- Manning the front office and handling incoming reservations.
- Supervising Hospitality staff, promoting teamwork and monitoring performance.
- Ensuring compliance with Health, Safety, Quality Standards, Policies and Procedures.
- Addressing customer concerns and fostering a positive customer service environment.
- Producing activity reports weekly, monthly and annually.
Requirements
- 5 ‘O’ Level passes including English and Mathematics.
- A Diploma in Hospitality Management or equivalent.
- A Degree in Hospitality Management will be an added advantage.
- 3 years relevant experience.
How to Apply
Applications accompanied by a detailed Curriculum Vitae and certified copies of academic and professional qualifications should be hand delivered. Deadline: Not later than Tuesday 27 January 2026. Submission Addresses: The Training & Development Manager ZESA Holdings (National Training Centre) 16676 Ganges Road, Belvedere P.O Box 3330 Harare OR The Head: Corporate Services (A) ZESA Holdings (Pvt) Ltd 25 Samora Machel Avenue Harare OR The Training Coordinator (A) ZESA Bulawayo Training Centre Cnr Acrrington & Loughborough Plumtree Road Bulawayo Note: ZESA Holdings does not require payment of any kind for submission of applications or for attending interviews. Any such requests should be reported to the police or to the above named addressees.
Job Code: POST 2