Vacancy
Key Responsibilities
– Overseeing all operational aspects of Mobile Financial Services, including platform reliability, transaction processing, and agent/merchant network performance.
– Ensuring compliance with regulatory requirements, including RBZ regulations and AML/CFT policies.
– Managing customer operations and ensuring excellent service delivery.
– Leading operational readiness for product rollouts and expansion initiatives.
– Driving process improvements to enhance efficiency and service delivery.
Qualifications & Experience
– A Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field.
– An MBA or MBL is an advantage.
– 7 years of experience in operations, with at least 4 years in a leadership role within Fintech, Telecoms, Banking, or Digital Financial Services.
– Expertise in managing large field operations and high-volume transaction systems.
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
Application Details - Qualified female candidates and persons living with disabilities are encouraged to apply. - Submit applications via email to [email protected] or [email protected]. - Alternatively, visit www.proservehr.com to apply. - Closing date: 30 May 2025.
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