TRAVEL CONSULTANT – Tourice Travel 114 views

JOB BRIEF

We are looking for a Travel Consultant in Harare .
You will be responsible for promoting and booking travelling arrangements for clients (individuals or businesses).

Responsibilities

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and -determine eligibility for money returns.
Attend conferences to maintain familiarity with tourism trends
Create and update electronic records of clients
Keep financial statements and documents
Reach the revenue and profit targets

Requirements and skills
Proven working experience as a Travel Consultant
Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
Proficiency in English; knowledge of additional languages is an advantage.
Exemplary sales skills and customer oriented approach
Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises
Travelport Certificate
Diploma in Hospitality, Travel, Tourism, Business or relevant field