CATERING AND ACCOMMODATION MANAGER – Marondera University of Agricultural Sciences and Technology 86 views

DEPARTMENT OF STUDENTS AFFAIRS

CATERING AND ACCOMMODATION MANAGER (1 Post)

The Catering and Accommodation Manager reports to Dean of Student Affairs.

Duties and Responsibilities
 Plans, administers and supervises the University’s catering operations and
services;
 Manages a team of catering staff for successful and quality execution of
catering events;
 Responds to customer inquiries and service in accurate and timely manner;
 Gather customer requirements (like number of guests and event dates);
 Plan food and beverage menus considering clients’ preferences and special
requests (for example healthy meals for students);
 Performs daily inspections of guest rooms and common areas to ensure the best
possible service;
 Determine requirements in ingredients and set portions.
 Performs staff management, expense control, menu selection and food
preparation.
 Manages stock and place orders, as needed.
 Ensures that rooms are cleaned.
 Conducts team meetings and allocating rooms
 Orders service stock and linen.
 Ensures all rooms are cared for and inspected according to standards
 Make recommendations to improve service and ensure efficient operations
 Ensures compliance with health and safety regulations and standards.
 Explores business opportunities to obtain new orders.
 Performs staff reviews and encourage teamwork among staff
 Resolves customer problems and complaints

Qualifications and Experience

Applicants must at least have an HND/ a first degree qualification in Hospitality
Management/Food Science. A Masters’ degree in a relevant discipline, Diploma in
Hospitality would be added advantages. Applicants should have at least 3 years’
experience.