Account Relationship Officer – Corporate 24 Hospital Group 123 views

Applications are invited from competent suitably qualified and experienced persons to fill in the position based at Corporate 24 Hospital along J.Tongogara Street between 8th and 9th Avenue Bulawayo

Responsibilities

• Build and maintain strong relationships with existing and new clients, serving as their primary point of contact.
• Understand clients’ needs and provide suitable solutions based on our product offerings.
• Proactively identify cross-selling and up selling opportunities to maximize revenue.
• Conduct regular client reviews to assess satisfaction levels and address any concerns or issues proactively.
• Collaborate with internal departments to ensure seamless service delivery.
• Stay updated on industry trends, market developments, and competitor activities to identify potential business growth areas.
• Prepare reports and presentations for management, highlighting key performance metrics and client feedback.

Requirements

• A bachelor’s degree in Risk and Insurance Management, Marketing, Sales, or a related field is required.
• Minimum of 3 years of experience working in the medical insurance industry.
• In-depth knowledge of medical and medical insurance products, processes, and regulations.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication and interpersonal skills, with the ability to effectively interact with clients from diverse backgrounds.
• Strong sales and negotiation skills, with a result-oriented mindset.
• Proficiency in computer applications, such as Microsoft Office Suite.
• Ability to work independently and as part of a team, demonstrating strong organizational and time management skills.