CATERING SERVICES MANAGER – Manicaland State University of Applied Sciences 184 views

Applications are invited from suitably qualified and experienced persons to fill the following posts:
*NB: Manicaland State University of Applied Sciences is an equal opportunities employer. In the interest of promoting gender parity, female candidates are encouraged to apply.

DIVISION OF STUDENT AFFAIRS

The incumbent will be accountable to the Executive Dean, Division of Student Affairs and will be responsible for overseeing, planning, administering, and managing the University’s catering operations and services.

Duties and Responsibilities

Overseeing the University’s catering operations and services.
Engage in planning and budgeting for both capital, financial and human resource requirements for the Catering Services Department.
Achieving good quality within cost-effective budgeting and maintaining high standards of hygiene and customer satisfaction.
Planning menus in consultation with chefs.
Maintaining cost-effective stock levels and supplies.
Training, managing and motivating both permanent and temporary staff.
Ensuring that SOPs and health and safety regulations are strictly observed, understood and adhered to on a day-to-day basis.
Monitoring the quality of the product and service provided.
Keeping to budgets and maintaining financial, administrative and inventory records.
Monitoring the general cleanliness and maintenance of high standards of hygiene in the workplace.
Attending to customer complaints.
Compiling duty rosters.
Regular stock and inventory management.
Performing any other duties as assigned by the supervisor.

Desired Qualifications and Experience

First Degree in Tourism and Hospitality Management or equivalent.
Masters in Tourism and Hospitality Management is an added advantage.
Certificate/Diploma in Professional Cookery or equivalent.
At least four (4) years hands on post qualification experience in a large organization.
Experience of dealing with students in a university set up or institution of higher learning is a distinct advantage.
Must be mature, student success oriented with excellent customer service, interpersonal and communication skills, ability to work in a cooperative team environment, ability to deal with staff, students and the public with tact and courtesy, and ability to work independently and should have strong decision-making skills.
Knowledge of menu preparation and food costing is a must.