Job Summary
The incumbent will be responsible for performing merchant services support functions to facilitate a seamless transaction processing environment and sustain customer satisfaction to all our merchants within the region.
Duties And Responsibilities
Hardware and Software Point of Sale configurations POS deployments POS hardware and Software repairs Merchant and Agent relationship management Handling POS customer queries POS machine Upgrades and support Driving merchant POS activity (idle POS resuscitation).
Qualifications And Experience
Competency Profile: At least 1-year experience in the field of POS and Merchant Services Bachelor Degree/ Diploma in Information Systems/ Business studies.
A valid driver’s license Exceptional interpersonal & Communications skills Payment processing knowledge and Merchant relationship management skills Skill to analyse and identify merchant needs and create solutions Solid time management abilities to respond to a fast-paced environment.
More Information
- Job Application Details How To Apply * Successful applicants will be chosen to work from NMB Bank HQ, Borrowdale, Harare NMB BANK LIMITED All CVs should be submitted by 30 Sept 2022 to [email protected]