Job Description
- Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
- Oversee the general operations of a funeral services business.
- Planning and allocation of resources.
- Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports.
- Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
- Integrates decision making across all of these spectrums.
- Contributes to projects impacting on business deliverables.
- Makes major operational decisions within business plan.
- Provides operational and best practice context for internal environment.
- Builds relationships with peers and or colleagues that impact across business areas.
Responsibilities
- This role is accountable for execution of tactical business plans at operational level through other managers and their teams, over periods of 3 months to a year.
- Accountable for execution of tactical business plans (derived from BU Strategy) at operational level.
- Oversee the general operations of a funeral services business.
- Planning and allocation of resources.
- Manages direct (Team Leaders and Specialists) and indirect (Clerical staff) reports.
- Owns operational efficiency and quality including an operations balanced scorecard incorporating finance, people, process and customer dimensions of the business.
- Integrates decision making across all of these spectrums.
- Contributes to projects impacting on business deliverables.
- Makes major operational decisions within business plan.
- Provides operational and best practice context for internal environment.
- Builds relationships with peers and or colleagues that impact across business areas.
Skills and Experience
- 5 Years relevant work experience
Education
Bachelor of Commerce (BCom): Administrative Management (Required)
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