The incumbent will be reporting to the Records and Administration Officer and will be responsible for the following among other duties;
Maintain accurate and up-to-date records system.
Assist in the creation and maintenance of databases and other record-keeping systems.
Ensure that all records are properly filed and organized for easy retrieval.
Respond to requests for information from internal and external stakeholders.
Review records for completeness, accuracy and compliance with organizational policies and procedures.
Provide support for audits and other compliance-related activities.
Collaborate with other departments to ensure that records are accurately reflected across multiple systems.
Carry out research and provide advice on best practices in records management.
Job Summary
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Administration
- Closing Date: 2026-10-23
Key Responsibilities
- Maintain accurate and up-to-date records system.
- Assist in the creation and maintenance of databases and other record-keeping systems.
- Ensure that all records are properly filed and organized for easy retrieval.
- Respond to requests for information from internal and external stakeholders.
- Review records for completeness, accuracy and compliance with organizational policies and procedures.
- Provide support for audits and other compliance-related activities.
- Collaborate with other departments to ensure that records are accurately reflected across multiple systems.
- Carry out research and provide advice on best practices in records management.
Requirements
- Diploma in Records Information Management Systems.
- A minimum of 2 years of experience in records management field.
- Knowledge of basic computer applications and database management required.
How to Apply
Address: P O Box 3940
Frequently Asked Questions
What qualifications or education do I need to become a Records Assistant in Zimbabwe?
Most employers require a minimum of five O-Level passes including English, with a certificate or diploma in Records Management, Archives, or Information Science from institutions like the Zimbabwe School of Records and Information Management or polytechnics. A degree in Library and Information Science or Archives Administration is advantageous for competitive positions in government or large organizations.
What are the typical day-to-day responsibilities of a Records Assistant?
You will classify, file, and retrieve documents using manual or electronic filing systems, maintain accurate records databases, and ensure compliance with retention and disposal schedules. Daily tasks also include responding to internal and external information requests, preparing reports on records usage, and safeguarding sensitive documents according to the National Archives of Zimbabwe standards.
How does the work culture and employer expectations differ in Zimbabwean organizations?
Punctuality and respect for hierarchy are highly valued, with many workplaces emphasizing formal communication channels and proper documentation protocols. Government and parastatal employers often have rigid bureaucratic procedures, while private sector organizations may demand greater flexibility with digital records management systems and faster turnaround times.
What career progression opportunities exist for Records Assistants in Zimbabwe?
With experience and additional qualifications, you can advance to Records Officer, Senior Records Manager, or Information Manager roles in both public and private sectors. Specialized paths include becoming a certified archivist, electronic records management consultant, or transitioning into knowledge management positions within NGOs and international organizations operating in Zimbabwe.
What benefits are typically offered to Records Assistants by Zimbabwean employers?
Government and established private employers usually provide pension contributions through NSSA, annual leave of at least twenty-one days, and medical aid schemes though coverage varies significantly by organization size. Some larger corporations and NGOs may offer additional benefits such as funeral insurance, performance bonuses, and professional development allowances for further studies.
How should I apply for Records Assistant positions and what do Zimbabwean employers prioritize?
Submit a detailed curriculum vitae with certified copies of academic and professional certificates directly to the hiring organization or through advertised channels in national newspapers and online job portals. Employers prioritize candidates with practical filing experience, computer literacy in records management software, strong attention to detail, and integrity given the sensitive nature of document handling.
