Etihad Airways is recruiting for two positions in Harare, Zimbabwe: Cargo Supervisor and Airport Manager. The roles are within Etihad Cargo and Operations & Guest Experience, respectively.
Cargo Supervisor – Zimbabwe
Location: Harare, Zimbabwe
Division: Etihad Cargo
Work Format: Full-time; employees can work remotely
Role Overview
The Cargo Supervisor will be the main contact for operational matters and will manage cargo warehouse operations and freighter ramp activities at the appointed station.
The role focuses on operational performance, safe and secure handling, and on-time delivery of high-profile shipments.
Job Summary
- Employer: Etihad Airways
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Logistics
- Closing Date: 2026-10-07
Key Responsibilities
- Coordinate and supervise freighter ramp operations to improve on-time performance.
- Plan and support complex cargo loads for passenger and freighter operations.
- Train, coach and advise ground-handling staff.
- Inspect cargo operations for compliance with safety, security, regulatory and company requirements.
- Support revenue targets, service delivery, cost savings and compliance.
- Work flexible shifts and across operational positions as required.
- Support ad-hoc tasks at other stations.
- Manage special services, products and VIP shipments from acceptance to delivery.
- Raise purchase requisitions, purchase orders and goods receipt notes in SAP, and check supplier invoices.
- Escalate medium- and high-level risks to the appropriate management personnel.
Requirements
- At least three years of cargo operations experience, or equivalent, and a high school diploma.
- Knowledge of cargo handling processes, procedures and regulatory requirements.
- Good spoken and written English.
- Understanding of computer airfreight specifications.
- Training in Dangerous Goods, Cargo Operations, Security, Quality or Auditing is an advantage.
How to Apply
To apply, please visit: jobs.smartrecruiters.com
About the Company
Etihad Airways is one of the two flag carrier airlines of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Zayed International Airport. The airline commenced operations in November 2003 and is the second-largest airline in the UAE after Emirates.
Frequently Asked Questions
What qualifications or certifications are typically required for a Cargo Supervisor role in Zimbabwe?
Most employers require a diploma or degree in logistics, supply chain management, or a related field. Certifications such as IATA Dangerous Goods Regulations (DGR) and cargo handling training are highly valued. Previous experience in aviation logistics or freight forwarding is often preferred.
What are the typical day-to-day responsibilities of a Cargo Supervisor in Zimbabwe?
Daily tasks include overseeing cargo loading and unloading, ensuring compliance with aviation safety regulations, coordinating with ground handling teams, and managing documentation for imports and exports. You will also handle customs clearance processes and resolve any shipment discrepancies. Reporting to airline operations and maintaining accurate records are essential duties.
How does local work culture in Zimbabwe affect expectations for this role?
Punctuality and reliability are critical, as flight schedules are strict and delays can be costly. Hierarchical respect and clear communication with management are expected in Zimbabwean workplaces. Flexibility to work irregular hours, including weekends and holidays, is often required due to the 24/7 nature of aviation logistics.
What career progression opportunities exist for Cargo Supervisors in Zimbabwe?
With experience, you can advance to roles such as Cargo Manager, Station Manager, or Regional Operations Manager. Specializing in dangerous goods handling or customs compliance can open doors to consultancy or training positions. Some professionals transition into supply chain management roles within multinational companies operating in Zimbabwe.
What benefits are typically offered for full-time logistics roles with international airlines in Zimbabwe?
Benefits usually include medical aid, pension contributions, and annual leave in line with Zimbabwean labor laws. International airlines may offer additional perks such as staff travel privileges and performance bonuses. However, specific packages vary by employer and should be confirmed during the interview process.
How should I apply for a Cargo Supervisor position, and what do employers in Zimbabwe look for?
Apply through official company career portals, LinkedIn, or reputable recruitment agencies operating in Zimbabwe. Employers prioritize candidates with proven experience in cargo operations, strong IT skills for inventory systems, and clean criminal records due to airport security requirements. Tailor your CV to highlight relevant aviation or logistics achievements and be prepared for competency-based interviews.
