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DIRECTOR OF ACCOMMODATION AND CATERING SERVICES – Chinhoyi University of Technology

Applications are invited for the following position that has arisen in the University: –

Job Summary

  • Employer: Chinhoyi University of Technology
  • Job Type: Full-time
  • Location: Chinhoyi, Zimbabwe
  • Category: Education
  • Closing Date: 2026-10-13

Key Responsibilities

  • Overseeing the general cleanliness and ambiance of students’ Halls of residence ensuring that the residences on and off campus are decent and conducive for quality student life,
  • Plans and manage the University’s catering operations and services.
  • Manages a team of catering staff for successful and quality execution of catering events.
  • Overseeing the planning of food and beverage menus considering clients’ preferences and special requests.
  • Performs staff management,
  • Manages stock and places orders, as needed.
  • Makes recommendations to improve service and ensure efficient operations.
  • Ensures compliance with health and safety regulations and standards.
  • Performing any other duties as assigned by the Pro-Vice Chancellor, Academic Affairs and Administration.

Requirements

  • The applicant should be a holder of a Master’s degree in Hospitality and Tourism/ Food Science or related field. A Bachelor of Science Honours Degree in Hospitality and Tourism, Food Science or equivalent plus a minimum of five years relevant post qualification experience in the related field.

How to Apply

Apply by email: deputyregistrarhr@cut.ac.zw
Phone: 0267-2129454 or 02671-2125293
Address: The Deputy Registrar, Human Resources, Chinhoyi University of Technology, Private Bag 7724, Chinhoyi

About the Company

Chinhoyi University of Technology also known as CUT was established by an Act by the Parliament of Zimbabwe on 10 December 2001. It is located in the town of Chinhoyi in Mashonaland West about 120 km from Harare towards Lake Kariba and the Zambian border. It is among the first sights visible when approaching the town from Harare, across a bridge to the Chinhoyi General Hospital. The CUT hotel is located adjacent to the main campus.

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Frequently Asked Questions

What qualifications and experience are typically required for a Director of Accommodation and Catering Services role at a Zimbabwean university?

A relevant degree in Hospitality Management, Food and Nutrition, or Business Administration is usually expected, plus at least 7-10 years of senior management experience in hospitality or institutional catering. Professional certifications such as those from the Zimbabwe Tourism Authority or international bodies like the Hospitality Association of Zimbabwe strengthen your application. Experience managing large-scale operations in educational or government institutions is highly valued by Zimbabwean universities.

What are the typical day-to-day responsibilities of this director role?

You will oversee student and staff accommodation allocation, manage catering contracts and food service quality, supervise housekeeping and maintenance teams, and ensure compliance with health and safety regulations. Budget preparation and financial management form a significant part of the role, as does liaising with university leadership on student welfare matters. Regular inspections of facilities and resolving accommodation disputes are also routine duties.

How does the work culture and employer expectations differ in Zimbabwe's public university sector?

Zimbabwean public universities emphasize hierarchical respect and formal communication channels, so reporting structures and protocol matter significantly. Employers expect long working hours during registration and examination periods, with flexibility to handle emergencies like student housing crises. Demonstrating loyalty, patience with bureaucratic processes, and commitment to institutional development are essential for success in this environment.

What career progression opportunities exist from this director position?

Successful directors can advance to Deputy Registrar or Registrar positions overseeing broader student affairs, or move into Pro-Vice Chancellor roles with responsibility for administration. Some transition to permanent secretary positions in government ministries related to education or public works. Others leverage their experience to consult for regional universities or join private higher education institutions across SADC countries.

What benefits typically accompany senior management positions at Zimbabwean universities?

Benefits usually include a university pension scheme such as the Public Service Pension Fund, subsidized accommodation or housing allowance, and medical aid coverage through schemes like CIMAS or PSMAS. You may receive transport allowances, annual leave of 30 days or more, and opportunities for professional development and study leave. Performance bonuses are less common in the public sector but may exist in certain circumstances.

What should I emphasize when applying for this role, and how does the recruitment process typically work?

Highlight your experience managing large budgets, handling labor relations with unions like ZIMTA or general workers' unions, and implementing cost-saving measures in resource-constrained environments. The process usually involves application to the university registrar, shortlisting by a panel, psychometric testing, and a final interview with senior management including the Vice Chancellor. Bring certified copies of qualifications, proof of membership in professional bodies, and reference letters from previous institutional employers.

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