Job Summary
- Employer: Headhunters
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Security
- Closing Date: 9999-12-31
Key Responsibilities
- Oversees daily security operations across all client sites
- Implements security policies and procedures in line with client requirements
- Identifies new business opportunities and prospective clients in target markets
- Builds and maintains strong relationships with existing clients to ensure retention and growth
- Supervises and mentors Security Supervisors to maintain service standards
- Conducts risk assessments and ensures ongoing client compliance
- Negotiates contracts, service agreements, and pricing with clients
- Prepares and delivers proposals, quotes, and presentations to prospective clients
- Resolves client concerns and escalations promptly to protect satisfaction and retention
- Tracks sales pipeline, revenue targets, and account performance; reports to senior management
Requirements
- Diploma/Degree in Security Management, Criminal Justice, or related field preferred
- 3-5 years of security experience, with at least 1-2 years in a supervisory role
- Experience in industrial, utility, or critical infrastructure security
- Strong working knowledge of CCTV, alarm, and access control systems
- Background in law enforcement, military, or private security management an added advantage
How to Apply
Apply online: www.headhunters.co.zw
Frequently Asked Questions
What qualifications or certifications do I need to become a Security Supervisor at Fig Tree in Matabeleland?
Most employers require a minimum of five O-Level passes including English and Mathematics, plus a valid Class 1 or 2 security certificate from the Zimbabwe Republic Police or a recognized private security training institution. Additional certifications in first aid, firefighting, or CCTV operations strengthen your application significantly.
What are the typical day-to-day responsibilities of a Security Supervisor in this region?
You will oversee guard deployments, conduct patrols of premises, manage incident reports, coordinate with local police stations, and ensure compliance with the Private Security Industry Act. Supervisors also handle shift scheduling, equipment checks, and briefings for security personnel under their command.
How does the work culture and employer expectations differ for security roles in Matabeleland compared to Harare?
Employers in Matabeleland often emphasize community relationships and multilingual abilities, particularly Ndebele and English fluency, due to the region's diverse population. Punctuality, respect for hierarchy, and adaptability to rural or mining-area postings are highly valued, with less formal corporate structures than in Harare.
What career progression opportunities exist for Security Supervisors in Zimbabwe's private security sector?
With experience, you can advance to Security Manager, Regional Operations Manager, or specialize in risk consulting for mining and agricultural clients. Some supervisors transition into corporate security roles or establish their own registered security companies after meeting PSIRA Zimbabwe requirements.
What benefits should I realistically expect from a full-time Security Supervisor position in Zimbabwe?
Standard benefits typically include annual leave as prescribed by the Labour Act, limited medical aid coverage, and NSSA pension contributions, though comprehensiveness varies considerably by employer size and sector. Mining and large commercial clients generally offer better packages than smaller agricultural operations.
How should I apply for this role, and what do Zimbabwean security employers prioritize in candidates?
Submit a detailed CV with certified copies of your security certificate, national ID, and references from previous supervisory roles directly to the employer or through established recruitment agencies in Bulawayo. Employers prioritize candidates with clean criminal records, proven leadership experience, physical fitness, and reliability demonstrated through verifiable employment history.