Job Summary
- Type: internship
- Location: Mutare
- Category: Marketing
- Closing Date: 2026-09-04
Key Responsibilities
- Customer Engagement & Support: 2. Assist in welcoming customers, providing guidance, and ensuring a positive experience.
- Product Knowledge & Advisory: Help customers understand book offerings, promotions, and publishing services.
- Sales & Telemarketing Assistance: Support calls to schools and other customers to solicit orders, cross-sell, and upsell books.
- Marketing & Promotions: Contribute to promotional activities, including digital marketing support, social media updates, and campaign execution.
- Sales Documentation & Administration: Assist in processing quotations, orders, delivery notes, receipts, and general sales records.
- Pricing Strategy & Transaction Handling: Assist in determining pricing structures and processing payments, including cash, checks, and credit transactions.
- Customer Queries & Relationship Management: Assist in responding to customer inquiries, building rapport, and encouraging repeat purchases.
- Stock Management & Reconciliation: Assist in order verifications, contacting stock takes, ensuring inventory accuracy, allocation of samples, and office hygiene and cleanliness.
- Market Research & Competitive Analysis: Conduct basic research to assess consumer preferences, market trends, and new business opportunities.
- Team Collaboration & Other Duties: Work alongside colleagues to support departmental goals, contribute to team efforts, and perform other assigned tasks as required
Requirements
- Studying towards dDgree or Diploma in Marketing or Related
- Excellent command of English (Verbal & written).
- Good understanding of sales and marketing trends
- Good customer service skills.
- Detail oriented.
How to Apply
About the Company
Secondary Book Press (Pvt) Ltd is a Harare-based publishing company focused exclusively on developing, printing, and distributing curriculum-aligned textbooks for Zimbabwe’s secondary education system. It works closely with the Zimbabwe School Examinations Council (ZIMSEC) and the Ministry of Primary and Secondary Education to ensure content compliance with national syllabi. The company prints locally and supplies schools across Mashonaland Central, Bulawayo, and other provinces through established educational distributors. Its titles include science, mathematics, and Shona/English literature textbooks widely used in Form 1–6 classrooms throughout Zimbabwe.
Publishing quality secondary school textbooks for Zimbabwean learners
Frequently Asked Questions
What qualifications or education are typically required for this industrial attachment?
Applicants usually need a minimum of 'O' Level with strong passes in English, Mathematics, and Business Studies; some employers prefer candidates currently pursuing or recently completed a Diploma or Degree in Marketing, Business Administration, or Communications from a Zimbabwean institution like UZ, NUST, or a TVET college. Relevant short courses from ZIMSEC-accredited providers or the Zimbabwe Institute of Management (ZIM) may strengthen an application.
What does a typical day look like for someone in this Sales and Marketing Industrial Attachment role?
You’ll likely assist with market research, updating customer databases, supporting promotional campaigns (e.g., school book fairs or distributor outreach), and shadowing sales reps during client visits across Harare, Bulawayo, or provincial towns. Administrative tasks such as preparing sales reports, managing social media content for local audiences, and coordinating logistics for textbook distribution are also common.
How does the work culture in Zimbabwean marketing firms like Secondary Book Press differ from other countries?
Zimbabwean marketing teams value respect for hierarchy, punctuality, and relationship-building — especially with schools, publishers, and government education stakeholders. Informal communication is common, but professionalism is expected in written correspondence and client-facing interactions, and fluency in Shona or Ndebele can be a practical advantage when engaging rural or community-based clients.
What career progression can I realistically expect after completing this attachment?
Successful attachés often transition into junior roles such as Marketing Assistant or Field Sales Representative within publishing or FMCG sectors, particularly if they demonstrate initiative and local market insight. With further study (e.g., ZIM professional certification or a part-time degree) and 2–3 years’ experience, advancement to Marketing Executive or Sales Coordinator positions is common in Zimbabwe’s growing ed-tech and educational publishing space.
What benefits are typically offered to industrial attachés in Zimbabwean companies?
Most formal attachments do not include medical aid, pension, or paid leave — these are generally reserved for permanent staff. However, some employers provide transport allowances, lunch stipends, or access to internal training; always confirm benefit terms in writing before commencement, as coverage varies by company policy and MOU with training institutions.
How should I apply, and what do Zimbabwean employers specifically look for in candidates?
Submit a tailored CV and cover letter via email or in person, clearly stating your availability, academic status, and interest in educational publishing — referencing local curriculum relevance (e.g., ZIMSEC syllabi) strengthens your application. Employers prioritise strong communication skills, basic digital literacy (MS Excel, WhatsApp Business), evidence of initiative (e.g., school marketing projects), and alignment with Zimbabwe’s education sector values.