We are looking for highly skilled RECEPTIONISTS to join our dynamic team
Job Summary
- Type: full-time
- Location: Harare
- Category: Administration
- Closing Date: 2026-08-30
Key Responsibilities
- Greet visitors and clients with a warm and professional demeanor.
- Answer phone calls and route them to the appropriate personnel.
- Manage appointment schedules and maintain calendars.
- Handle incoming and outgoing mail and packages.
- Maintain a clean and organized reception area.
- Assist with administrative tasks such as data entry and filing.
- Provide information to visitors and answer inquiries.
- Monitor office supplies and order replacements as needed.
- Coordinate with maintenance staff for office upkeep.
- Support other departments with clerical tasks as required.
- Responsible for managing the front desk.
- Greeting visitors, answering phone calls, and performing administrative tasks.
- Ensure smooth day-to-day operations and provide a welcoming experience for guests and clients.
Requirements
- The candidate must have a Diploma in Business Management or Secretarial Studies.
- The candidate must have at least 3 years’ experience in FMCG
- The candidate should be able to work under pressure.
- Strong understanding of accounting principles and practices
- Excellent analytical and problem-solving skills
- Proficiency in financial software and MS Office
- Good communication and interpersonal skills
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What qualifications do I need to become a Receptionist in Zimbabwe?
Most employers require at least 5 O-Level passes including English, and a certificate or diploma in Business Administration, Secretarial Studies, or Office Management is often preferred. Some organisations accept relevant experience in customer service or front office work in place of formal qualifications. Strong computer literacy, especially MS Office and telephone etiquette, is highly valued.
What are the typical day-to-day duties of a Receptionist?
A Receptionist greets and directs visitors, answers and routes phone calls, manages appointment bookings, and handles incoming mail and deliveries. You may also be expected to maintain the visitor register, coordinate with security for access control, and perform basic administrative tasks like filing and data entry. In smaller Zimbabwean companies, receptionists often assist with additional clerical or accounts support.
What do employers in Zimbabwe look for when hiring a Receptionist?
Employers prioritise a professional appearance, excellent spoken English (and often Shona or Ndebele), strong interpersonal skills, and reliability. Punctuality is taken very seriously since receptionists set the tone for the whole organisation. A neat CV highlighting customer-facing experience and references from previous employers will strengthen your application.
How should I apply for a Receptionist position?
Prepare a concise CV with your O-Level results, any certificates, work experience, and at least two contactable referees. Applications are usually submitted via email or through job portals such as VacancyMail, Jobs Zimbabwe, or company websites, so follow the instructions in each advert carefully. Always include a short cover letter tailored to the specific employer.
What benefits can I expect as a full-time Receptionist?
Typical benefits include paid annual leave, sick leave, and contributions towards pension or medical aid schemes depending on the employer. Larger organisations like banks, hotels, and NGOs tend to offer more comprehensive packages than small businesses. Benefits vary by employer, so it is best to ask about them during the interview stage.
What career growth can I expect from a Receptionist role?
Receptionists commonly progress into roles such as Personal Assistant, Administrative Officer, Office Administrator, or Customer Service Supervisor after gaining experience. Pursuing further studies, such as a diploma in business administration or secretarial studies, can accelerate advancement. Building strong relationships within the organisation also helps, as many promotions come from internal opportunities.