Job Summary
- Type: full-time
- Location: Gwanda
- Category: Administration
- Closing Date: 2026-08-24
Key Responsibilities
- Induction of new driver trainees.
- Booking students for oral and practical lessons.
- Booking students into the Instructor’s register.
- Booking students for VID road test.
- Preparing daily timetables for the students and Instructors.
- Attending to customer queries.
- Receiving and receipting payments from clients
- Bank reconciliations.
Requirements
- 5 ‘O’ level passes including English Language and Mathematics/Accounts
- Diploma in Accounting
- 1 year relevant experience
- Computer literacy
- Knowledge of ISO9001:2015 is an added advantage.
How to Apply
About the Company
CMED (Private) Limited is a long-established, wholly owned State Enterprise in Zimbabwe, founded in 1965. Its primary mandate involves providing comprehensive transport and logistics services to the Government of Zimbabwe. This includes critical functions such as fleet management, fuel distribution, vehicle hire, and procurement for various government ministries and departments. CMED also extends its services to driver training and vehicle inspection, ensuring operational efficiency and safety across the nation. The company plays a pivotal role in supporting public sector operations and mobility throughout Zimbabwe.
Zimbabwe's leading provider of government transport and logistics solutions.
Website: https://www.cmed.co.zw/about.html
Frequently Asked Questions
What qualifications or certifications are typically required for a Booking Clerk role in Zimbabwe?
Most employers require at least a Grade 12 certificate with strong English and Mathematics, and many prefer a relevant diploma in Administration, Tourism, or Business Studies from a ZIMCHE-registered institution. Some roles may accept equivalent experience in customer service or reservations, especially if supported by short courses from institutions like ZIMSEC-accredited training centres or the Zimbabwe Tourism Authority.
What does a typical day look like for a Booking Clerk working for a company like cmed in Zimbabwe?
You’ll manage incoming bookings via phone, email, and online platforms; verify client details; update reservation systems; and coordinate with logistics or field teams. In Zimbabwe, this often involves handling local payment methods (e.g., EcoCash, bank transfers), communicating clearly in English and sometimes Shona or Ndebele, and adapting to frequent power or internet interruptions by maintaining manual backups where needed.
How does workplace culture in Zimbabwe affect expectations for a Booking Clerk?
Punctuality, respect for hierarchy, and polite communication — including formal greetings and use of titles — are highly valued in Zimbabwean administration roles. Employers also expect resilience and initiative, especially when managing high call volumes or system downtime, and teamwork is prioritised over individual assertiveness in most local offices.
What career progression opportunities exist for a Booking Clerk in Zimbabwe’s administration sector?
With experience and further study (e.g., a National Diploma in Business Administration or CIPS certification), you can progress to Senior Booking Clerk, Operations Coordinator, or Customer Service Supervisor. Some move into travel consultancy, logistics coordination, or internal HR/admin support roles — particularly with employers who sponsor professional development through institutions like the Institute of Commercial Management (Zimbabwe) or ZIMRA-accredited training partners.
What benefits are commonly offered to Booking Clerks in Zimbabwean companies?
Standard benefits include 30 days’ annual leave, statutory sick leave, and access to a medical aid scheme — though coverage level varies by employer size and sector. Most formal employers contribute to the National Social Security Authority (NSSA) pension fund, and some offer transport or meal allowances, especially in Harare or Bulawayo-based offices.
How should I apply for a Booking Clerk role in Zimbabwe, and what do employers specifically look for?
Submit a clear, error-free CV and cover letter via email or LinkedIn, highlighting experience with booking systems (e.g., Amadeus, Rezdy, or even Excel-based logs) and local customer interaction. Zimbabwean employers value reliability, basic computer literacy (MS Office), evidence of previous employment references, and proof of legal work eligibility — such as a Zimbabwean ID or valid work permit for non-citizens.