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Rainbow Tourism Group is inviting applications from suitably qualified and experienced candidates for three vacancies across its hospitality and commercial operations. Successful candidates will join the organisation in roles focused on guest service, sales administration, and horticultural management.
Applications are invited from qualified candidates to join Rainbow Towers Hotel as Restaurant Cashiers. The successful candidates will be responsible for timely service preparation, attending to guests, managing cash and sales transactions, monitoring bills, interacting with guests, and promoting service excellence. Reporting to the Food and Beverage Supervisor, candidates must hold a Certificate in Tourism and Hospitality Management, have 2-3 years of relevant experience, and demonstrate excellent communication, interpersonal, and customer care skills.
Job Summary
- Type: full-time
- Location: Harare
- Category: Hospitality
- Closing Date: 2026-08-17
Key Responsibilities
- Prepare for service on time
- Attend to guest orders accurately
- Manage cash and sales transactions
- Monitor and reconcile bills daily
- Interact with guests and gather feedback
- Promote high standards of service
Requirements
- Certificate in Tourism and Hospitality Management
- 2-3 years relevant experience
- Strong planning and customer care skills
- Excellent communication and interpersonal skills
- Attention to detail, honesty, and ability to work independently
How to Apply
To apply, please visit: rtgafrica.com
About the Company
Rainbow Tourism Group is a leading diversified hospitality and tourism company firmly rooted in Zimbabwe, listed on the Zimbabwe Stock Exchange. The company proudly owns and manages a portfolio of iconic hotels and resorts across the nation, including the prominent Rainbow Towers Hotel in Harare, the Victoria Falls Rainbow Hotel, and A'Zambezi River Lodge. Beyond accommodation, RTG is a key player in the conferencing sector, managing the Harare International Conference Centre (HICC). With a commitment to enhancing Zimbabwe's tourism landscape, the group offers a wide range of services spanning leisure, business travel, and event management, contributing significantly to the local economy and employment.
Zimbabwe's premier hospitality and conferencing solutions provider.
Frequently Asked Questions
What qualifications or experience are typically needed for a Restaurant Cashier role in Zimbabwe?
Employers usually look for candidates with at least a good O-level certificate, sometimes with a certificate in bookkeeping, accounting, or hospitality. Prior experience in a cashier role, particularly within a restaurant or hotel setting, is highly advantageous. Strong numerical skills and computer literacy are essential for managing transactions accurately.
What are the common day-to-day responsibilities of a Restaurant Cashier?
Daily tasks involve accurately processing customer payments, handling cash, card transactions, and managing electronic point-of-sale (POS) systems. You will also be responsible for reconciling daily sales, preparing daily cash reports, and providing excellent customer service. Maintaining a clean and organized cashier station is also a key expectation.
What are the typical working hours and general work culture expectations for this role in Zimbabwean hospitality?
Working hours often involve shifts, including evenings, weekends, and public holidays, as hospitality operates continuously. Punctuality, a professional appearance, and a polite, customer-focused attitude are highly valued in Zimbabwean hospitality environments. You are expected to be reliable and a team player, adapting to the dynamic pace of a restaurant.
What are the realistic career growth opportunities for a Restaurant Cashier in Zimbabwe?
A Restaurant Cashier can realistically progress into roles like Head Cashier, Accounts Clerk, or potentially move into Front Office Assistant positions within a hotel or restaurant group. Further education in hospitality management or accounting can open doors to supervisory or administrative roles. Demonstrating strong performance and a willingness to learn are crucial for advancement.
What kind of benefits (e.g., leave, medical aid) can one expect in this type of role in Zimbabwe?
Typical benefits often include statutory annual leave, sick leave, and possibly some form of company-provided medical aid or assistance. Some employers may also contribute to a pension scheme, depending on the company's policy and size. Specific benefits can vary significantly between different hospitality groups in Zimbabwe.
What's the best way to apply, and what do Zimbabwean employers look for in a Restaurant Cashier candidate?
Applications are typically submitted online through company portals or via email, often requiring a detailed CV and cover letter. Employers in Zimbabwe look for honesty, attention to detail, strong communication skills, and a positive attitude in candidates. Demonstrating excellent customer service orientation and the ability to work under pressure are also highly sought after qualities.