Job Summary
- Type: full-time
- Location: Zvishavane
- Category: Information Technology
- Closing Date: 2026-08-12
Key Responsibilities
- Managing and maintaining the Department’s computer laboratories and computing equipment.
- Installing, configuring, and maintaining statistical, mathematical, and actuarial software packages (e.g., R, Python, MATLAB and other specialised software).
- Providing technical support to academic staff and students during practical classes, research activities, and examinations.
- Maintaining laboratory equipment, computers, printers, networking devices, and audiovisual equipment.
- Assisting in the procurement, inventory management, and maintenance of laboratory equipment and consumables.
- Supporting the setup and maintenance of departmental servers, databases, and online teaching platforms.
- Providing technical assistance during departmental seminars, workshops, conferences, and outreach activities.
- Maintaining accurate records of equipment, software licences, maintenance schedules, and laboratory usage.
- Performing any other duties as assigned by the Chairperson of the Department.
Requirements
- An Honours degree in Applied Mathematics and Computational Science, Applied Statistics or related from a recognized institution with at least a 2.1 pass.
- Must have knowledge and/or experience in the use of major statistical and mathematical packages like R-software, MATLAB, Python, Mathematica and Maple.
Salary
this position offer…
How to Apply
About the Company
Midlands State University is a government owned university in Zimbabwe. The university has 9 faculties offering a wide variety of courses and many specialist programmes. The university is accredited through the National Council for Higher Education, under the Ministry of Higher and Tertiary Education of Zimbabwe.
Frequently Asked Questions
What are the typical qualifications and certifications required for an IT Technician role at a Zimbabwean university?
Usually, a diploma or degree in Information Technology, Computer Science, or a related field is expected. Practical experience with hardware, software, and network troubleshooting is highly valued, alongside relevant industry certifications like A+ or N+.
What would be the common day-to-day responsibilities for an IT Technician at a university like Midlands State University?
You would typically provide technical support to staff and students, troubleshoot network issues, maintain computer systems, and assist with hardware and software installations. This often involves responding to helpdesk tickets and ensuring the smooth operation of IT infrastructure within the university environment.
What is the typical work culture and what are the general expectations for an IT Technician within a Zimbabwean university setting?
The work culture often emphasizes professionalism, reliability, and a strong sense of responsibility to support academic and administrative functions. Punctuality, teamwork, and a proactive approach to problem-solving are highly valued, particularly in maintaining critical university systems.
What are the realistic career progression or growth paths for an IT Technician in a Zimbabwean university?
With experience and further qualifications, you could advance to roles such as Senior IT Technician, Network Administrator, Systems Administrator, or even specialized IT support positions. Continuous professional development and acquiring new certifications are key to upward mobility within the university or broader IT sector.
What typical benefits can an IT Technician expect in a role at a Zimbabwean university?
Most universities in Zimbabwe offer a package that includes a basic salary, medical aid contributions, and a pension scheme. You can also expect standard leave benefits such as annual leave, sick leave, and potentially study leave opportunities to further your education.
What is the typical application process, and what do Zimbabwean employers look for in IT Technician candidates?
Applicants usually submit a comprehensive CV and cover letter, followed by interviews that may include technical assessments. Employers value practical experience, problem-solving skills, good communication, and a demonstrable ability to adapt to new technologies and provide reliable support.