Front Desk Officer
Responsibilities
• Answering all phones and receiving all visitors and patients
• Assist patients with all necessary paperwork
• Devise and maintain office systems including data management and filing
• Maintain and promote client satisfaction through effective customer service performance initiation and accepting responsibility
• Respond to patients, prospective patients and visitor enquiries in a courteous manner
• Assist and participate in the implementation of ongoing unit performance
• Provide action plans developed in response to complaints suggestions and operational requirements
• Expected to have an up to date knowledge of the organisation and its activities
• Maintaining the reception area clean and functional
• Any other duties as may be assigned
Skills
• Ability to work under pressure
• Good interpersonal skills
• Ability to work professionally, proficiently in a timely manner
• Grooming and etiquette a must
• Fluent in English, Ndebele and Shona
• IT Skills
• Excellent customer services
Qualifications
• Diplomna in Marketing, Business Administration/ Eexcutive Secretarial Studies or equivalent qualkification
• Minimum of 2 years experience
• Previous work experience in a medical facility an added advantage
How to Apply: interested persons should submit their handwritten applications together with Curriculum Vitae and certified copies of proof of qualification no later than the 6th of July 2018 to:
The Administrator
Corporate 24 Hospital Group
89 Parham House
Josiah Tongogara Avenue
Bulawayo
