Client Relations Officer  1508 views

Client Relations Officer

Duties include:

• Handling client calls and organising emails.
• Handling Customer Complaints.
• Creating and Maintaining Client files.
• Liaising with internal teams and colleagues to resolve problems and find solutions.
• Designing ways to enhance customer loyalty and satisfaction.
• Designing programmes to enhance excellent client services within the organisation.
• Fostering good Public Relations for the organisation.
• Giving reports as required by management.
• Giving advice to management regarding Client Services and PR Issues.

Qualifications:

• Degree in Public Relations or relevant qualification
• A minimum of 2 years work Experience.

Send CV to: [email protected]