Office Assistant

Brief description

The position of office assistant involves providing administrative and clerical services in order to ensure effective and efficient company operations.


  • Answer phone calls and direct calls to appropriate parties or take messages;
  • Attend meetings to record minutes;
  • File and retrieve corporate documents, records, and reports;
  • Greet visitors and provide them with relevant information about company products and services;
  • Open, sort, and distribute incoming correspondence, including faxes and letters;
  • Receive payment and record receipts for services;
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work;
  • Prepare invoices, reports, memos, letters and other documents, using word processing, spreadsheet, database, or presentation software;
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Qualifications and requirements

  • Relevant certificate, diploma or equivalent;
  • A good command of both spoken and written English and Shona;
  • Experience with word processing, spreadsheet and data entry computer applications;
  • Ability to give full attention to what other people are saying, and to actively look for ways to help people;
  • Ability to adjust actions in relation to others’ actions, and to manage one’s own time and the time of others.


  • Integrity — Job requires being honest and ethical.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.


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