IT Change Management Administrator 32 views

IT Change Management Administrator

Job Summary
We have a vacancy for the position of Change Management Administrator. Have at least 3 years’ experience in a change management or project management position; Successful candidates will join a team responsible for building, maintaining, operating and improving systems that provide continuously available cloud services in a highly regulated business sector.

Duties And Responsibilities
This role involves co-ordinating all change activities from initial request to completion in accordance with established Company Change Management policy, processes and procedures.
Opening, closing and managing change tickets;
Co-ordinating meetings as necessary with change requesters, planners, vendors and other stakeholders to ensure planning and design work is happening as it should; Conducting or requesting risk assessments ahead of changes and as needed during execution;
Circulating plans for implementation approval and managing iterative activities to refine plans;
Scheduling change activities according to priority, dependencies, change windows, resource availability, and the needs of clients and other stakeholders;
Managing the kick-off of change activity, provide progress communications to relevant stakeholders, monitor and control deviations and scope creep throughout execution; Steering work through relevant post implementation activities including stakeholder sign-off, retrospective meetings, documentation updates, etc;
Completing timesheets or other required records that enable effective billing and costing;
Understanding and complying with all Company policies, processes and procedures, including those for Information Security and Performance Management;
Working as part of a distributed team;

Qualifications And Experience
Be a dependable team member, attentive to detail, capable of meticulously accurate work, and have a service-oriented mind set;
Be certified in ISO21500 project management or similar;
Experience in IT, virtualisation, networking, or cloud service management would be an advantage;
Familiarity with Information Security (ISO27001), PCI DSS and Risk Management (ISO270050 would be an advantage.
A generous salary package is offered for the right candidate.

How To Apply
Urgently apply if you are interested and attach your CV in word format to: cvs@oxfordrecruitment.co.zw

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