Graduate Trainee: SME Consultant – SME Association of Zimbabwe 106 views

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Graduate Trainee: SME Consultant – SME Association of Zimbabwe

The SME Association of Zimbabwe is seeking to recruit Graduate Trainees (SME Consultants) for our Harare office.

This is a two-year traineeship program that will see recruits going through intensive training in the provision of consulting services to small and medium enterprises to help them grow their businesses. It is a demanding position where progression is dependent on superior performance in both learning of new theoretical concepts, as well as practical application of those concepts to SME businesses.

Duties And Responsibilities
• Performing the customer service function within the SME Association of Zimbabwe, and specifically ensuring all members under your portfolio are serviced efficiently and satisfactorily.
• Rolling out, monitoring and evaluating all programs offered by the Association to members, and ensuring that there is efficient, effective and economical delivery of services to members.
• Coordinating with other Member Consultants in ensuring that cross-cutting programs such as networking and business linkages are carried out effectively.
• Ensuring that ALL activities are accurately captured and documented in the member management system, and that relevant claims are done for tasks carried out that are not automatically recorded by the system.
• Following up on outstanding debtor amounts due from members who fall under your portfolio.
• Any other duties related to provision of Customer Services that may be assigned by the Executive Officer.

Qualifications And Experience
Ideal candidates will be recent graduates in Entrepreneurship, Business Studies or related degree programs, who have a demonstrated capacity to learn and adapt to change, are hard-working and diligent, and have a natural inclination towards performance. Excellent communication skills (oral and written), and basic computer literacy are also a must-have. Candidates MUST be resident in Harare.

How To Apply
To apply for this position, please submit your application via this link: and select the Graduate Trainee – SME Consultant (Harare, Harare, Zimbabwe) position from the Job Opening drop-down menu. You will need to upload your CV onto this platform, so please have it ready when you start the application process. It takes about ten to fifteen minutes to complete the application process.

If you have difficulty completing the application, you can come to our office to do it there. Our address is:

6th Floor Batanai Gardens
57 Jason Moyo Avenue (Cnr First Street)

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