Business Development Specialist II, Southern Africa Region/Zimbabwe – Catholic Relief Services

Job Title: Business Development Specialist II, Southern Africa Region/Zimbabwe
Dept./Location: Harare, Zimbabwe
Band: D
FLSA: Exempt
Reports To: Deputy Regional Director for Program Quality for South Africa Regional office (DRD PQ SARO)

About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Job Background/Summary:

The Business Development Specialist II, South Africa Region/Zimbabwe position will lead CRS efforts in marketing, prepositioning, capture planning and pursuit of opportunities in Southern Africa, including identification and development of new public and private donor funding relationships and increasing CRS’ capacity to respond to opportunities from a variety of donors. The advisor is responsible for: supporting regional and country efforts in planning strategically for business development ; leading state-of-the-art business development practices in Southern Africa; researching and building relationships with potential public donors and private donors including private sector, and strengthening relationships with current donors; working closely with a CRS/Marketing staff and outside firms on strategies and materials; gathering and managing information to support pursuit of opportunities; providing assistance to Heads of Programming to ensure sound project design and proposals; writing proposals; and monitoring progress towards the region’s growth objectives. In addition, s/he will provide direct leadership and support to strategic growth opportunities for the CRS/Zimbabwe country program. He/she will also support the development and strengthening of CRS Zimbabwe’s Business Development-related systems, processes, relationships, and staff capacities.

Specific Job Responsibilities:

Resource Mobilization Plan (ReMAP)
• Lead the development of and implement the SARO ReMAP, in close coordination with the DRDPQ, updating it as necessary; support country programs in development of country-level growth plans
• Lead Southern Africa SG-BD Team with RD/DRDPQ support and participation from four PMs/SG-BD
• Liaise with the HQ-based Institutional Donor Engagement and Advancement (IDEA) Department to ensure that relevant information is disseminated to country programs, and that appropriate follow-up is carried out.
• Work with country, region and HQ staff in to analyze SARO past performance for both publicly- and privately-funded awards, by donor, sector, and region, with an emphasis on public resource proposal submission and success rates and lessons learned
• Make donor visits with country program (CP) and regional staff and coach staff in their donor engagement capacity
• Prepare growth pipeline: lead the forecast of new business for the Southern Africa Region.
• Manage and report on all Growth funding for the Southern Africa Region; Prepare budget or reserve requests for additional funding as needed

Prepositioning and Representation
• Lead processes to build country level and regional level relationships with donors and other stakeholders, developing new relationships with USG and other donors with regional presence in Johannesburg and throughout the region; disseminate information as appropriate.
• Support CRS senior staff and program managers to develop and maintain key relationships with donors, collaborating organizations, and private sector actors with an eye toward opportunity identification, shared value creation, strategic alliance formation, and global brand positioning.
• Direct Country Programs and build capacity to gather information about donor trends and potential upcoming opportunities, and record encounters and information gathered on Gateway.
• Maintain a Donor Map and other intelligence management tools for tracking regional and global donor trends so that the Southern Africa region can plan how best to access these resources and expand our work to serve the poor.
• Support the identification of international and national partners at regional and country program level, where appropriate, and support the negotiation CRS’ role on proposal consortia, ensuring a competitive position with key differentiators for CRS that adheres to the agency’s partnership principles and strategic directions.
Identify Funding Opportunities
• Identify and track both regional and country program funding opportunities, including those with the USG and non-traditional donors in order to expand resources at CRS to live out its mission.

Capture Planning
• Lead actions to prepare the organization to pursue the funding opportunity. This work, capture planning, is coordinated by the regional growth advisor, but is implemented by the country program teams.
• Train CP and regional staff on capture planning
• Mentor CP and sub regional business development staff to facilitate capture planning trainings.
• Provide quality assurance review of capture planning activities, and provide critical feedback so that country programs can take corrective action as needed
• Once significant opportunities are identified, work together with Head of Programs (HoPs) and CP business development staff to create and implement capture plans using CRS models.
• Coordinate participation of other regional staff to support CP capture plans.
• Work with CP staff and consultants to plan and conduct stakeholder mapping, problem tree and other sessions for design workshops, and guide necessary assessments (livelihoods, market, gender, youth, etc..) to position for high-value awards.

Proposal Development
• Develop and maintain a roster of available regional consultants for proposal development and proposal writing and costing. Provide evaluation on consultant work, and advise country programs on which consultants are best for their growth needs.
• Lead regional and HQ proposal development teams to support country programs in the pursuit of new business. Lead proposal design processes, and based on participatory project design process, coordinate proposal development of new funding sources.
• Lead or Assist country programs to develop and write project proposals, including DFAPs and other large grant opportunities. Write or edit technical narratives, support with personnel recruitment, and other proposal pieces as required depending on capacities of proposal development team. Lead or assist in the pricing and assembly of the cost proposal, including sub/partner documents
• Lead the proposal review process, across the region, including interim drafts and securing approvals. Facilitate technical staff to review documents and coordinate the feedback, and ensure that this feedback is incorporated to produce a high quality, competitive proposal.
• Lead or assist in the proposal design workshops, partner negotiations, etc…
• Ensure that proposals conform to agency quality standards (i.e., Propack, TAG/CAG, IHD, etc.) and donor requirements.
• Provide direct technical assistance to and strengthen the capacity of country program staff in project design and drafting of proposals (including both program and resource planning).
• Coordinate with the DRD/PQ, Regional Information Officer (RIO), CRs, and RD to develop strategies, communication tools, including written materials, videos, and a process to widely and successfully share information with and influence donors and other key audiences.
• Coordinate outreach activities such as public events at the regional level, or at CP level where appropriate, to promote the work of CRS

Additional Responsibilities
• Ensure that the regional pipeline is consistently and accurately recorded in the Gateway system; provide data quality oversight;
• Prepare the Growth forecast for the regional annual budget and planning documents.
• Support DRD PQ and Sr. Management team (SMT) on quality review of cost extensions, no cost extensions, modification of awards as it relates to additional revenue or supplemental funds.
• Participate in agency-wide BD community learning and knowledge management by sharing experience and lessons learned virtually.
Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Supervisory Responsibilities: Through a matrix management system, serve as the technical supervisor for four country level PMs/Business Development (dotted-line).

Key Working Relationships:

  • INTERNAL: Regional Director; Deputy Regional Directors/Program & Management Quality; Regional Finance Officer; Regional Technical Advisors; Country Representatives; Head of Programs, Country Program technical staff and project managers; HQ Business Development Team, HQ Program Innovation and Quality Assurance Department, Resource Specialist, and Foundations & Corporations Team
  • EXTERNAL: USG officials; Representatives of non-traditional public donors including UN, World Bank, Regional banks, Caritas agencies, international research centers, private sector entities and other stakeholders as appropriate.


• Master’s degree in development, international relations, or relevant field preferred; equivalent experience acceptable.
• Familiarity with funding solicitation mechanisms, regulations and standard provisions, and programming priorities of USAID – preferred candidates would be familiar with others US agencies and funding sources as well, e.g., USDA, US State Department, US Department of Labor, Global Fund, Buffet Foundation, Melinda and Bill Gates Foundation.
• Minimum five years’ international development management experience, including at least three years of work in a developing country.
• Proven experience drafting proposals for food and/or non-food public resources highly desirable and experience with RFAs and RFPs, strongly preferred.
• Excellent interpersonal, oral and written communication and negotiation skills.
• Exceptional writing ability.
• Strong analytical skills, budget development skills and ability to build consortia.
• Strong team leadership (multi-cultural), process, and time management skills.
• Demonstrated experience utilizing diverse, proactive strategies to competitively position his/her organization for new funding and productive institutional relationships preferred;
• Knowledge of CRS programs, justice agenda and Catholic Social Teaching principles a plus.
• Knowledge of and comfort level with Microsoft Office software (Word, Excel, Outlook, Internet) required, experience with Access or other data base programs is a plus.
• Willingness/ability to travel 40-50% of the time.
• Native level ability in written and spoken English
• French an advantage.

Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties and responsibilities associated with this position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Equal Opportunity Employer

About the Organization

About CRS:

CRS is a leading international relief and development agency with over 70 years of experience and programs in over 100 countries. CRS is committed to addressing root causes of poverty regardless of race, religion or creed and ensures our values inform our approach to programs, operations and human resource management. CRS is always looking for dedicated professionals who are values led and results driven.




Monitoring, Evaluation, Accountability and Learning Manager – World Vision

Position Summary

To provide leadership and ensure the design and application of programmatic monitoring, evaluation and accountability and Learning frameworks that contribute to program excellence and achievement the IGATE Transition project outcomes. The MEAL manager will be expected to lead in donor reporting as per the grant agreement in all result areas and generate evidence and influence decision making. The manager will strengthen the capacity of the AM&E team, and the wider project implementing staff and will be responsible for ensuring the relevance and application of M&E and accountability products in project design, quality management and accountability to donors and project stakeholders.

Major Accountabilities/Responsibilities


Design and oversee the adoption and implementation of the accountability, monitoring and eval

  • uation frameworks that include relevant performance indicators and systems that meet programming and donor requirements
  • Build and/or strengthen the capacity of the IGATE (WVZ and partner organisation) M&E Team to meet monitoring and evaluation requirements as guided by DFID standards and other international standards (WV, Sphere etc.)
  • Collaborate with program technical leads to develop and adapt evidence-based M&E and learning products.
  • Understand and provide leadership on the synergies between monitoring and accountability systems for information for management decision making.


  • Understand and be able to apply various study methods including qualitative and quantitative research methods that ensure Value for money.
  • Provide leadership in results based management and the measurement of project outputs and outcomes
  • Oversee a knowledge management system for data collection and collation tools, ensuring that information is readily accessible by users.
  • Develop and implement quality assurance systems to ensure high quality of project products in collaboration with program technical managers
  • Develop, contextualise and improve systems, tools and resources for implementing accountability in the IGATE project
  • Contribute to the program risk management framework including providing leadership on appropriate context and risk monitoring frameworks to support adaptive program management. Lead on the provision of evidence to inform program milestone and target renegotiation as appropriate.
  • Professionally document and proactively share resources developed and learning with World Vision internationally, partners and other relevant agencies, including the learning related to team and organisational structure.
  • Awareness of HEA and TD programming frames
  • Work with QA Associate Director, Education Technical Advisor and IGATE Management to identify and lead in research topics.
  • Developing and managing a learning agenda for the program on behalf of the consortium-facilitate and develop research agenda to build evidence of impact within the Consortium.
  • Oversee the design and use of an effective database for the storage and utilization of project information by program partners, managers and stakeholders.
  • Develop information products such as fact sheets and simple dashboards for application by project stakeholders


  • Collaborate with partners such and ensure non-duplication of effort and maximum utilization of resources.
  • Ensure that Government standards and guidelines of technical community participation and M&E are adhered to.
  • Analyze, document and contribute to lessons learned together with the programs team
  • Strengthen the monitoring and evaluation activities in the organization via training / capacity building activities through regional and international institutions
  • Organize technical training including sampling, questionnaire design, participatory techniques for data collection, and analysis of data and reporting with renowned institutions.
  • Collaborate with Programs, QA and Operations teams to ensure cohesion of strategy, skills sharing and support for a common Accountability, D,M&E framework for WVZ.
  • Assist in securing and assure coordination of external consultants for processes such as evaluations, assessments etc.
  • Manage coordination of IGATE and representation to communities at the field level for grant programs and develop joint strategies where grants and AP programs converge.
  • Develop strong collaborative relationships with management, operations and sector staff in order to influence practice towards greater accountability and use of monitoring information.


  • Lead the IGATE M&E technical working group including developing a MEL framework and agenda incorporating relevant partner contributions and expertise
  • Support the adapative management of program results and MEAL framework including providing evidence for decision making
  • Provide strategic direction and leadership towards the integration of the accountability, monitoring and evaluation functions for the purposes of strengthening the interface of programs with communities and the application of information for program improvement.
  • Assess the capacity requirements of the team and allied institutions to implement accountability, monitoring and evaluation systems in a timely and effective manner.
  • Review the various institutional relationships that exist within the country to determine how the organization can collaborate more effectively with MoE and other donor organisations.
  • Provide direct management of accountability and monitoring staff according to performance management
  • Effectively manage, advocate for and develop a budget to ensure the team meets its targets and obligations
  • Effectively communicate and present information arising from communities and monitoring to inform both strategic and operational management decisions at senior leadership level.

Knowledge, Skills and Abilities

  • Degree in a relevant discipline, i.e. education, sociology,, public health, International development, or a related field. Masters Degree is an added advantage.
  • 6-10 years’ experience working for an international agency at a managerial level in monitoring and evaluation and relevant community development/training and capacity building experience.
  • Demonstrated ability in the use of quantitative and qualitative methods including questionnaire design, survey techniques, and participatory approaches.
  • Demonstrated ability to transfer knowledge through informal and formal trainings for national and International staff. Experience converting capacity building activities to on-the-ground implementation.
  • Computer proficiency in word processing, database, spreadsheet and graphics presentations, including one or more of the following programs: SPSS, Excel, Lotus, Access.
  • Knowledge and experience with WV international Design, M&E Systems, and donor expectations of M&E.
  • Clear understanding of the workings of major donors, INGOs and UN agencies;
  • Good understanding of Sphere, HAP, Good Enough Guide and adherence to the Red Cross and NGO Code of Conduct;
  • Excellent communication and writing skills.
  • Demonstrated ability in collaborative/team work.
  • Excellent analytical/problem-solving skills and detail orientation;
  • Experience in training, community consultation and systems development;
  • Ability to work independently with minimal support;



Non Formal Education Technical Manager – World Vision

Purpose of Position

The technical manager will lead the co-design and adaptive delivery of the program strategy to improve the literacy, numeracy, financial literacy and life skills of at-risk and out of school adolescent girls and boys through innovative non-formal, community-based education at scale, reaching over 5000 individuals.

Major Responsibilities

  • Acts as Improving Girls Access Through Transforming Education (IGATE)’s technical and thought leader on issues related to adolescent-focused, non-formal education, with a focus on achieving significant improved learning outcomes for all children and youth, especially the most vulnerable. Lead the process of developing a community based, non-formal education intervention strategy.
  • Provide technical oversight of the intervention, direct and coordinate the technical input of CARE and SNV and other partners on the non-formal education strategy.
  • Develop and manage the relationships with the Ministry of Primary and Secondary Education (MoPSE) and other critical stakeholders to assure program results.
  • Build the capacity, provide technical backstopping and support the monitoring of operational staff working collaboratively with consortium partners and stakeholders.
  • Provide technical leadership to operational teams through strategic planning, and monitoring of the approved IGATE programme activities
  • Provide guidance, tools and protocols that capture critical views of stakeholders, is technically sound, reflects good practices and is adaptive to context changes.
  • Take shared responsibility for the development of project operational work plans and to ensure alignment of project activities and budget spend.
  • Contribute to the consortium technical working group towards the integration of strategies and standards and monitoring to achieve program results.
  • Contribute to, utilize and adapt learning from monitoring and evaluation process to inform program adaptation, contribute to research and learning. Participate in the development of quality assurance, monitoring and evaluation tools and process, ensuring effective standards of practice for improving the impact
  • Represent the consortium in relevant technical and operational forum.
  • Lead the development of policy briefs, technical reports, and other knowledge products in the areas of non-formal education and financial literacy. Communicate key lessons learned.
  • Communicate and enforce the Organization and Donor standards in the implementation and execution of programme activities
  • Conduct periodic review to identify technical and operational gaps and make recommendations and interventions thereof
  • Provide hands-on technical assistance and coaching to the organization’s staff and partners.

Minimum qualifications and experience:

  • Minimum of Masters’ Degree in Education, international development or related field;
  • At least 5 years’ experience in related managerial position
  • Demonstrated competencies in promoting community engagement initiatives, and youth education and empowerment strategies, with a good working knowledge of education sector policy, particularly non-formal education.
  • Prior substantive and sustained work experience in achieving results(learning outcomes) on the ground
  • Experience and exposure to ICT solutions, youth entrepreneurship, adolescent development, are all assets.
  • Ability to reach consensus and implement a program in a complex political environment; manage processes or operations which produce practical operational results
  • Ability to work with teams, communicate and coordinate with government departments and other agencies at various levels;
  • Experience in advocacy and policy development;
  • Strong analytical and conceptual skills and the ability to think and plan strategically;
  • Demonstrated creativity, innovation and initiative
  • Ability to communicate complex issues clearly and write proficiently in English