Deadline: 28 April 2017
Project: Agro Initiative Technical Assistance Facility (AITAF)
Reports to: Program Director
Position location and travel potential: Harare
Start date: 2 May 2017
Job duration: 22 days
General company information
Technoserve, Inc. (TNS) is an international nonprofit development organization founded in 1968. Its mission is to help entrepreneurial men and women in poor rural areas of the developing world to build competitive farms, businesses and industries that create jobs, income and economic opportunity for their families, their communities and their countries. Incumbent will work with a company involved in producing and distributing seed in Zimbabwe.
Primary project purpose
AITAF (Agro Initiative Technical Assistance Facility) is the third phase extension of the Agro-Initiative Zimbabwe (AIZ) program, targeting focused and customized technical assistance to 3 selected agribusinesses over a 13 months period starting October 1, 2016 and ending October 31, 2017. The program’s technical assistance package will be focusing on smart agriculture, gender integration and sustainable inclusive business models that provide value chain actors with linkages to finance and markets. In that context, this role is an extension of services to the seed company to address a key need in the development of their business.
The consultant will be responsible for developing documentation of internal processes for the organisation and commence immediate implementation of feasible interventions. The processes should focus on using best practices and efficient information systems to capture key small holder and business relevant information in existing systems and tools, leveraging the current staff, documentation and processes in place.
Tasks will include, but is not limited to the following: Perform an internal processes audit to document current processes and identify key gaps; Develop a short, medium and long term internal process development plan for the organisation to address any gaps between current processes and defined best practices; Develop an ISO certification plan and implementation recommendation; Deep dive into revenue internal processes; Deep dive into inventory internal processes; Identify ICT based solutions to facilitate a robust internal process structure; Make recommendations on areas of improvement in policies related to internal processes; Develop a structure for monitoring and evaluating the process for the business; Train stakeholders on the importance and use of and adherence to internal processes; Translate the improvements made to the company’s business processes into impact as per log-frame requirements of TechnoServe.
Develop a short, medium and long term full internal process development plan for the organisation; Develop Internal Processes for Production, Warehouse & Distribution, Sales & Marketing, Finance & Administration; Develop ISO certification plan; Develop a structure for monitoring and evaluating the process adherence to the recommendations and process adjustments from the business; Train stakeholders on the importance and use of internal processes; Produce and submit a final report detailing progress made and recommendations. (maximum of 2 pages )
Demonstrated competences and experience in documenting organisational processes; Experience in company process flow design and development; Business management skills; Relevant educational qualifications in Social Studies, Business Management or Agribusiness; Experience with Customer Relationship Management software will be an added advantage; Experience in ISO certification
The work will provide the seed company with the necessary business insights to scale their business, specifically in relation to improving the smallholder business models, and in turn the lives and livelihoods of the farmers they work with.
Fees & Expenses
The remuneration will be in accordance with the experience of the consultant for a period of 22 days.
To express an interest in the position, please send: A cover letter detailing how your knowledge, skills and abilities are a direct match for the qualifications listed, curriculum vitae, which includes names and contacts of at least three (3) professional referees; Expression of interest addressing track record and selection criteria; Technical proposal for the assignment and other details of how the assignment will be executed; Budget (professional fees daily rates) to firstname.lastname@example.org Technoserve, Inc. is an equal opportunity employer.