Internal Processes Consultant: Technoserve, Inc.

Deadline: 28 April 2017

Project: Agro Initiative Technical Assistance Facility (AITAF)
Reports to: Program Director
Position location and travel potential: Harare
Start date: 2 May 2017
Job duration: 22 days

General company information
Technoserve, Inc. (TNS) is an international nonprofit development organization founded in 1968. Its mission is to help entrepreneurial men and women in poor rural areas of the developing world to build competitive farms, businesses and industries that create jobs, income and economic opportunity for their families, their communities and their countries. Incumbent will work with a company involved in producing and distributing seed in Zimbabwe.

Primary project purpose
AITAF (Agro Initiative Technical Assistance Facility) is the third phase extension of the Agro-Initiative Zimbabwe (AIZ) program, targeting focused and customized technical assistance to 3 selected agribusinesses over a 13 months period starting October 1, 2016 and ending October 31, 2017. The program’s technical assistance package will be focusing on smart agriculture, gender integration and sustainable inclusive business models that provide value chain actors with linkages to finance and markets. In that context, this role is an extension of services to the seed company to address a key need in the development of their business.

The consultant will be responsible for developing documentation of internal processes for the organisation and commence immediate implementation of feasible interventions. The processes should focus on using best practices and efficient information systems to capture key small holder and business relevant information in existing systems and tools, leveraging the current staff, documentation and processes in place.

Tasks will include, but is not limited to the following: Perform an internal processes audit to document current processes and identify key gaps; Develop a short, medium and long term internal process development plan for the organisation to address any gaps between current processes and defined best practices; Develop an ISO certification plan and implementation recommendation; Deep dive into revenue internal processes; Deep dive into inventory internal processes; Identify ICT based solutions to facilitate a robust internal process structure; Make recommendations on areas of improvement in policies related to internal processes; Develop a structure for monitoring and evaluating the process for the business; Train stakeholders on the importance and use of and adherence to internal processes; Translate the improvements made to the company’s business processes into impact as per log-frame requirements of TechnoServe.

Develop a short, medium and long term full internal process development plan for the organisation; Develop Internal Processes for Production, Warehouse & Distribution, Sales & Marketing, Finance & Administration; Develop ISO certification plan; Develop a structure for monitoring and evaluating the process adherence to the recommendations and process adjustments from the business; Train stakeholders on the importance and use of internal processes; Produce and submit a final report detailing progress made and recommendations. (maximum of 2 pages )

Skills required
Demonstrated competences and experience in documenting organisational processes; Experience in company process flow design and development; Business management skills; Relevant educational qualifications in Social Studies, Business Management or Agribusiness; Experience with Customer Relationship Management software will be an added advantage; Experience in ISO certification

The work will provide the seed company with the necessary business insights to scale their business, specifically in relation to improving the smallholder business models, and in turn the lives and livelihoods of the farmers they work with.

Fees & Expenses
The remuneration will be in accordance with the experience of the consultant for a period of 22 days.

To apply
To express an interest in the position, please send: A cover letter detailing how your knowledge, skills and abilities are a direct match for the qualifications listed, curriculum vitae, which includes names and contacts of at least three (3) professional referees; Expression of interest addressing track record and selection criteria; Technical proposal for the assignment and other details of how the assignment will be executed; Budget (professional fees daily rates) to Technoserve, Inc. is an equal opportunity employer.

Terms of Reference – Global Greengrants Fund – Global Alliance for Green and Gender Action Case Research for Regional Africa Advisory Boards

Deadline: 28 April 2017

The Southern African Advisory Board of Global Greengrants Fund seeks a researcher with a demonstrated background in participatory action research, to conduct a research study with communities, civil society and other stakeholders on a key advocacy issue identified by Global Greengrants advisors at the intersection of environmental justice and gender rights. Specifically, the research will look at Land grabs and Free Prior and Informed Consent – implications and consequences for women affected by mining, mega/ industrial agriculture projects and other land based development activities which remove women from the land based livelihoods The main tasks are the process of well conducted action research, with findings documented such that they can be shared back with stakeholders.

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Mid Term Evaluation of the Children’s Response Multi-Annual Project: Diocese of Mutare Community Care Programme (DOMCCP)

Deadline: 27 April 2017

Background and Organisational Profile
Diocese of Mutare Community Care Programme (DOMCCP) is a Christian, relief and development organization operating in Manicaland Province of Zimbabwe. Though the organization operates under the auspices of the Catholic Church it is non-denominational in service provision. Its mandate has grown to facilitating, capacitating and supporting community-based initiatives in reducing the impact of HIV & AIDS within Manicaland Province.

DOMCCP envisions an AIDS free, productive and empowered communities

Among other interventions, DOMCCP has been providing OVC support, livelihood support for the sick through training and provision of business microfinance;  nutrition support for needy cases through provision of food security leverages; prevention programmes for communities in high transmission areas as well as  targeting in- and out-of-school youths; natural medicine advocacy; supporting anti-retroviral treatment programmes; and strengthening community action support networks for child protection, care and support. Geographically, the programme covers six districts of Manicaland, namely Mutare, Chipinge, Makoni, Mutasa, Nyanga and Chimanimani, catering both urban and rural populace.

Project background
The Children’s Response is a 3 year project that is being implemented in 6 wards of Makoni and 8 wards of Mutare urban district. The project started in 2015 and expected to end in Dec. 2017.

This project was designed to address the needs of selected communities severely affected by HIV and AIDS in Makoni and Mutare urban areas. These needs have been centred on lessening the burden of orphanhood in the communities. To address these needs, this project is therefore adopting a mix of interventions that address the health, social, educational and nutrition needs of various categories of children, that is, infants, early childhood, middle childhood and late childhood. The project is also involving interventions that plug the causes of increased orphanhood (AIDS-related deaths of parents) and the causes of HIV+ status in children (mother-to-child transmission). These interventions encompass:

1. Supporting access by infants born to HIV+ mothers to medication and prescribed nutrition. Follow-ups on mothers commenced on ART through Option B+ approach (Option B+ requires ART initiation for all HIV+ mothers regardless of their CD4 or HIV-clinical stage)
2. Prevention of Mother-to-Child Transmission (PMTCT) trainings and follow-ups targeting families
3. Supporting children to access education and health care services
4. Facilitating the integration of health services into schools
5. Life skills and vocational skills training to the late childhood category
6. Strengthening families as the hub of support to children’s needs. This include economic strengthening and instilling a positive mindset to protect and care for all children under their care.
The overall aim of the project is to mitigate the plight of OVC in Manicaland Province (target beneficiaries: 4800, 16 schools and 6 clinics in Makoni and Mutare Urban districts)

The objectives of the project are:
1. Improving access to education, health and nutrition among children and their families
2. Strengthening existing resources that maintain children in stable and safe environments
3. Empowering families to provide essential needs of children in their care

Purpose of the task
The aim of this assignment is to conduct an mid-project evaluation of the project Children’s Response in Makoni and Mutare urban districts of Manicaland province. The evaluation is meant to determine the extent to which the project has gone in achieving set targets. The evaluation should be able to determine the gaps so far, and inform DOMCCP on effective strategies to be employed in order to achieve the desired outcomes before the end of the project.

The specific objective of this assignment is to make assessments for each of the following aspects:

Aspect 1 – Effectiveness: Is the project being effective in achieving the intended project objectives?
Areas for consideration include: The achievement of the project outputs; The achievement of the project purpose; The contribution towards the project goal; The major factors influencing the achievement/non-achievement of the project objectives to date.

Aspect 2 – Relevance: How relevant are the project interventions to the needs or priorities of children and their families? How relevant is the project to health and development plans, DOMCCP’s strategic direction and Misean Cara?

Aspect 3 – Efficiency: Is the project being efficient in achieving the intended objectives?
Areas for consideration include: The cost-efficiency of project activities; The achievement of objectives to time and to budget; Comparison of the implementation of the project with alternatives; The major factors influencing the efficiency of the project.

Aspect 4 – Sustainability: To determine the soundness of sustainability measures being put in place to ensure continuity of interventions after the project has ended.

Expected Output / Deliverables

The expected output of this assignment is an evaluation report (in standard reporting format) with the following sections: Executive Summary (no more than four A4 pages); Introduction / Background; Methodology; Context Analysis; For each Evaluation Aspect, a section in the form Findings, Conclusions, Assessment; Specific Actionable and Prioritised Recommendations; Annexes (indicative) – Terms of Reference for the Evaluation, Profile of the Evaluator, Evaluation Schedule, Protocols for the Evaluation, Documents consulted during the Evaluation, Persons participating in the Evaluation, Field data used during the Evaluation, including baselines, Bibliography

DOMCCP therefore is inviting bids for the interested consultancy to carry out the Mid-project Evaluation for Makoni and Mutare Urban District. For each of the evaluation aspects outlined, the Evaluator is required to make a clear statement of his/her assessment of the project’s achievements.

To apply
All applications should be submitted to and copied to

Or hand delivered to DOMCCP, St Joseph Mission, PO SK60 Sakubva, Mutare, Zimbabwe