TOTAL IN ZIMBABWE

Energy company established in 1960

With close to 100 operational retail network stations and over 100 general trade and specialties customers

Vision

Total Zimbabwe has the vision of winning recognition from its customers and partners for the quality and safety of its operations as a market leader, while creating value.

Mission

• To be the leader energy company by the quality of our products and services
• To focus on the fulfilment of our customer satisfaction
• To integrate sustainable development in our business activities and to have an active participation in the local life (community and public at large).

Value principles

Quality and safety matters are given due attention in Total Zimbabwe. As a world class energy company, the Group has issued very strict regulationsregarding its activities.
We strive to meet our customers’ expectations while continuously improving the quality of our products and services with the application of “best practices” as a philosophy.
We are committed to protecting our environment through a permanent dialogue with local authorities, customers and partners in a responsible, ethical and transparent manner.

Objectives

• To be first-in-class in operational excellence, safety, and professional behaviour.
• To be the leader in Zimbabwe, in product quality and services.
• Togetherness: to build strong teams, with shared goals, at units, departments and subsidiary level.